1. To provide a more efficient transport and logistic package for our customers.
2. To create and maintain a level of customer service that has previously been unheard of in the industry. This commitment is reflected in all dealings with our customers and involves every employee within Direct Freight Express.
3. To demonstrate an attitude of care and concern for each shipment from all of our customers and to maintain a flexible approach in custom designing a service to meet the customers' needs.
We understand that the movement of your goods is only the beginning of the process. Our experienced team ensures that your shipment is cared for and carefully tracked every step of the way.
We give our customers the ability to access information on each and every shipment and have developed software that allows our customers to obtain information to initiate their own dispatch orders and trace their shipments on-line.
Continuous improvements to our technology have given our staff the capability to react to customer demands quickly. We strive daily to accomplish our vision of customer service excellence through innovation and teamwork.
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Stephen Catania Systems & Process Manager |
Joe Catania Managing Director |
Joseph Catania Financial Controller |
Carlo Catania Victoria Manager |
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Joe Lopino National Sales Manager |
Jason Elliott National Operations Manager |
Les Thaggard System Support Services |
Colin Worth National Customer Services Manager |
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Nick Nicou South Australia Manager |
Glen Schoppe West Australia Manager |
Carl Senner Queensland Manager |
Copyright © 2008 Direct Freight Express